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Shipping & Delivery

Shipping & Delivery Policy

At CityMShop, we aim to provide efficient and reliable shipping for all our customers. Please read the following shipping and delivery terms carefully.

1. Shipping Locations

CityMShop offers international shipping to various countries, including but not limited to:

  • United States
  • European Union countries
  • Canada
  • Australia
  • Other selected regions

Please note that shipping availability may vary depending on the destination country. If your country is not listed during checkout, please contact our customer support for further assistance.

2. Shipping Fees

Shipping fees are calculated based on the destination, size, and weight of your order. The exact shipping cost will be displayed at checkout before you complete your purchase. Please note that shipping fees do not include any applicable customs duties or taxes for international orders.

3. Delivery Time

The estimated delivery time for your order will depend on your location and the shipping method selected during checkout:

  • Standard Shipping: Typically, 7-15 business days for international deliveries.
  • Express Shipping: Typically, 3-7 business days for international deliveries.

Please note that processing times for orders are typically 1-3 business days, meaning it may take a few days for your order to be shipped. Delivery times may vary due to factors beyond our control, such as customs clearance or delays caused by local postal services.

4. Order Tracking

Once your order has been shipped, you will receive an email with tracking information, including a tracking number and a link to track the status of your package. Please allow 1-2 business days for the tracking information to be updated.

5. Customs, Duties, and Taxes

For international orders, additional customs duties or taxes may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the total order cost. Customs policies vary by country, and we recommend contacting your local customs office for more information. CityMShop is not responsible for any delays caused by customs clearance.

6. Lost or Delayed Shipments

If your order is delayed or appears to be lost, please contact our customer service team at

Email: support@citymshop.com

Phone: +1(818)650-9643

for assistance. We will work with the shipping carrier to resolve the issue. Please note that shipping delays may occur due to unforeseen circumstances such as severe weather, public holidays, or customs delays.

7. Undeliverable Packages

If a package is returned to CityMShop due to incorrect shipping information provided by the customer or if the package is unclaimed, we will contact you to arrange redelivery. Additional shipping fees may apply for resending the package.

8. Shipping Restrictions

Certain items, such as hazardous materials or oversized products, may have shipping restrictions depending on the destination country. We will notify you during the checkout process if any such restrictions apply to your order.

9. Contact Information

If you have any questions regarding shipping and delivery, please feel free to contact us:

Thank you for shopping with CityMShop! We are committed to ensuring a smooth and timely delivery for all our customers.